Shipping Policy

MY PETS STORE

SHIPPING: USA

  • We ship items within 1-3 days of order received IF IN STOCK
  • Expected delivery is 3 to 5 business days.
  • Tracking number will be emailed once item(s) is shipped.
  • Please note during Holiday season shipping will be delayed and items could take 7-10 days for delivery.
  • Express Delivery during holidays also may take longer than 1-2 days.

SHIPPING: International.

  • We ship items within 1-3 days of order received IF IN STOCK
  • Expected delivery is 6 to 14 business days.
  • Tracking number will be emailed once item(s) is shipped.
  • We are not responsible for customs fee that your country may charge
  • International Shipping Fees: Canada & Puerto Rico¬†$20.00 USD
  • International Shipping Fees: All Other Countries $25.00 USD
  • International delivery time frame is approximately 15-25 business days (Holidays & Weekends Excluded).
  • All International Orders are¬†Final Sale.

International Taxes & Duties: All applicable custom fees, taxes and duties are the responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package. Note, in particular occasions, custom agents may delay delivery of some packages.